All of our products (unless otherwise noted and machinery) have a 30 day, 100% return policy. Unopened products in re-sellable condition can be returned and a credit for the item and shipping will be refunded via the original payment method. Opened or otherwise used products are subject to a 15% restocking fee. Buyer is responsible for return shipping costs.
Products with manufacturer flaws or that are otherwise defective or damaged in shipping will be replaced at no cost, including return shipping.
Any product that has shown signs of misuse or neglect will not be eligible for return.
All returns must be approved beforehand. If you have a return, please contact firstname.lastname@example.org
Most of our products come with a manufacturer warranty of 30 days to five years depending on the product and manufacturer. If you have a problem with a product and would like it repaired or replaced under warranty, you need to contact the manufacturer directly as they are responsible for their warranty claims and will have their own conditions and guidelines. We are happy to provide you with any contact info you may need.
* Worry-free money back guarantee is subject to our standard return policy, noted above.
** Price match guarantee is only applicable for new products of exact manufacturer SKU.